1. Acceptance of terms
By accessing or using LiveLong, you agree to be bound by these Terms of Service. If you do not agree, please do not use the platform.
2. Not a medical emergency service
LiveLong helps you understand symptoms and connect with verified doctors, but it is not a substitute for professional medical advice, diagnosis or treatment. In an emergency, call your local emergency number immediately.
3. Your account
You are responsible for the accuracy of the information you provide and for keeping your account credentials secure. You must be of legal age to use the service or have the consent of a parent or guardian.
4. Bookings and payments
When you book a consultation, you agree to the applicable fees and the cancellation terms shown at the time of booking. Doctors and clinics are independent providers responsible for the care they deliver.
5. Acceptable use
You agree not to misuse the platform, attempt to disrupt it, or use it for any unlawful purpose. We may suspend access that violates these terms.
6. Intellectual property
All content and software on LiveLong are owned by LiveLong or its licensors and are protected by law. You may not copy or redistribute them without permission.
7. Limitation of liability
To the fullest extent permitted by law, LiveLong is not liable for indirect or consequential damages arising from your use of the platform.
8. Changes and contact
We may update these terms from time to time. Continued use after changes constitutes acceptance. Questions? Email us at care@livelong.example.